Company name: Ah Cacao
Location: Playa del Carmen, Quintana Roo, Mexico
Industry: Food and Beverage
Apps implemented: Point of Sale, Inventory, Purchase, and more
Number of users: 3
Number of employees: 10
Hosting type: Odoo.sh
Ah Cacao is a Mexican chocolate café founded in Playa del Carmen in 2004 inspired by the rich tradition of cocoa and coffee grown by families in southern Mexico. Their mission is to "joy up life" by offering natural and sustainable experiences, from artisanal drinks and pastries, to chocolate bars and cocoa powder, all produced in a small solar factory located at Playa del Carmen. With four branches in Playa del Carmen and one in Cancun, they offer vegan and gluten-free products, promote environmental conservation, and support producing communities.
Inspired by the love of Mexican chocolate and Mayan culture, Ah Cacao has conquered the heart of Playa del Carmen with a concept that blends tradition, flavor, and sustainability. Still, behind every cup of cocoa was a complex operation that required order, agility, and strategic vision. That's why, for over a decade, Ah Cacao has found in Odoo the perfect partner to centralize their information and make decisions with real-time data.
The Challenge: Too Many Databases, Too Little Clarity
Like many growing companies, Ah Cacao faced the challenge of managing their operations with several tools that weren't integrated.
"Before using Odoo, it was difficult to store everything in one database. You had to go from one piece of information to another, from a spreadsheet to a point of sale. Nothing was consolidated."
This scattered environment hindered strategic decision-making, inventory control, and production planning. Ah Cacao needed a tool to visualize their entire operation in a single platform.
The Solution: A Free, Agile, and Custom Platform
Choosing Odoo was no coincidence: its open source and adaptability made it ideal for a company with a clear picture and specific processes.
"We chose Odoo because it's open source, which allows us to develop and adapt the processes according to what we need."
With Odoo, Ah Cacao consolidated their operations, from the point of sale to production planning, inventories, and strategic reporting. Everything is connected, and everything is accessible.
The Process: More Control, More Speed
Ah Cacao now has four stores in Playa del Carmen and is preparing to open their first branch in Cancun. Thanks to Odoo, operational control is more agile and precise than ever:
- Remote inventory and sales queries.
- Automation of product discounts at checkout.
- Instant reports generation from any location.
- Production planning based on historical demand.
"With Odoo, there’s no need to depend on someone to review modules. Everything is connected on the same platform."
The Impact: Measurable Growth, Fast Decisions
Since Odoo's implementation, Ah Cacao has recorded a 10% growth over the previous year. This breakthrough has been made possible by improved planning, cost reduction, and operational agility.
"We have saved costs thanks to Odoo. We plan production based on demand, which allows us to avoid waste and react faster."
In addition, the team highlights the value of the Odoo’s community, constant feedback, and technical support that accompanies the growth of the brand.
A Look Into the Future: Community and Collaboration
For Ramón, the most valuable thing about Odoo is not only its functionality but its philosophy:
"What we value the most is that they listen to you. We can give feedback and suggest improvements that will benefit the entire community. That's not the case with other ERPs."
With this collaborative mindset and a flexible tool, Ah Cacao has not only improved their current management, but they are also building a scalable future, efficient and in tune with their essence.
About Ah Cacao
Based in Playa del Carmen, Ah Cacao is a chocolate café inspired by the Mayan tradition. Committed to Mexican cocoa and national pride, it blends flavor, quality, and technology to deliver delicious and sustainable experiences. Thanks to Odoo, they have digitized and optimized their operations, boosting their growth and consolidating their presence in the Mexican Caribbean.
Learn more at ahcacao.com
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