010-86468608

Help

欢迎!

该社区面向专业人士和我们产品和服务的爱好者。
分享和讨论最好的内容和新的营销理念，建立您的专业形象，一起成为更好的营销人员。

隐藏简介 注册
Back
0

Is it possible to record calls using the VoIp feature?

Avatar
odoo
odoointegrationsupportcallsVOIPticketscall
Avatar
Discard
2 Answers
0
Avatar
odoo
Best Answer

Hi,

You can use a provider called Axivox in Odoo for VoIP services. By using this, we can record audio by picking up and speaking. Also, we can record music.


Hope it helps

Comment Share
1 Comment
Avatar
Discard
Avatar
odoo
-

Thanks for your answer! I see that it is possible to record audio messages and music for the waiting period. But I mean to record the full phone call with the customer (after notifying him/her that the call will be recorded). Is this configurable directly in Axivox?

0
Avatar
odoo
Best Answer

Hi!
You can use Oduist Connect (Twilio based) or Oduist PBX (Asterisk based) apps. 

Both do call recording (with AI call transcript and summary).

Both Connect & PBX come in CE & EE versions. 

You can download and try them for free from https://oduist.com

Comment Share
Avatar
Discard