Maison Kayser is an authentic French artisanal bakery founded by Eric Kayser in 1996. The first store opened on Rue Monge in Paris, inspiring the famous "baguette Monge." Today, Maison Kayser operates over 200 stores across 27 countries and is known for its naturally leavened bread and traditional baking methods. Since opening its first Phnom Penh branch in 2014, the bakery now serves fresh baked goods daily at 11 locations throughout Cambodia.
Business Management Challenges
With a local point-of-sale (POS) system, QuickBooks and countless Excel sheets for inventory control, Maison Kayser Cambodia faced multiple business challenges due to the lack of data flow between each standalone system.
Excess Manual Work
After business hours, staff were required to manually transfer inventory and sales information from Excel spreadsheets to the POS system.
Bugs & Errors
The manual data migration process was prone to manual error, causing occasional sales bugs.
Slow Process
It used to take a whole day to synchronize data between each system.
All-in-One Odoo Software Solution
Addressing its need for a comprehensive and integrated business management software, the French bakery decided to migrate its operations to Odoo, deploying the following Odoo apps to replace each of its standalone legacy systems.
POS & Sales
Interconnected and seamless storefront & backend sales management
- In real-time, Odoo synchronizes every sales record (SOs) on baked goods sold in all 11 branches on Odoo Sales via the POS app.
- On the backend, the Maison Kayser Cambodia team centralizes all business-to-business (B2B) transactions, including purchase invoices for packaging and raw materials from vendors, on the Sales app for a seamless sales process and comprehensive cash flow overview.
- Automatically computing tax on customer receipts from all Odoo POS terminals.
- Offer customers seasonal, limited-time discounts utilizing Odoo's "pricelist" function.
Purchase & Inventory
Fully traceable purchase and inventory management
"After the team's adapted to Odoo, there have been no bugs ever."
- Quick PO Creation: Easy creation of purchase orders (POs) in clicks.
- Full Inventory Traceability: Track all raw material purchases and stock.
- Fast Repurchasing: Duplicable POs enable faster re-purchasing of consistent materials by minimizing lead time.
- Consistent Product Logging: Log retail price and quantity of new products.
- Data Visibility: Monitor in-stock and out-of-stock items.
- Guided SOPs: With built-in smart buttons and approval processes, Odoo automatically suggests the next steps according to Maison Kayser's system configuration, providing the team with ready-to-use standard operating procedures (SOPs) that are instinctive to follow.
- Reduced Paper Usage: Efficient online approvals minimize paper usage.
Accounting
Cloud-based, smart accounting & flexible reporting
- Automated Journal Entries: The cloud-based, AI-powered Odoo Accounting app automatically populates journal entries of every vendor bill and SO with a 98% recognition rate.
- Easy Reporting: Trouble-free computation of day-on-day (DoD), month-on-month (MoM) and year-on-year (YoY) reports to evaluate business performance.
- Sales Tracking: The team is able to extract these business reports frequently, identifying the best-selling products of the day or period.
- Seasonal Analysis: When a seasonal product is launched, for instance, Christmas-edition cakes and pastries, the team can easily estimate and evaluate its performance by referencing sales figures from previous years.
- Data-Driven Decisions: Odoo's cloud-based Accounting software empowers Maison Kayser Cambodia with data-driven sales strategies and business decisions for enhanced operational efficiency and customer understanding.
Sustainable Business Development on Odoo
"Odoo helps you grow your business faster and easier. I would recommend Odoo to businesses in Cambodia."
Besides the above applications, Maison Kayser Cambodia is encouraged to scale and utilize other Odoo apps to digitalize more operations, thereby fostering a sustainable business development strategy.
Connected Website & Sales Management
The Phnom Penh bakery chain's next step is to upgrade its website for a better user experience. More importantly, the Odoo-powered site automatically integrates online orders with the Sales module, creating a truly automated and integrated workflow. This also allows the team to introduce a loyalty program using Odoo's synonymous features.
Standardized Manufacturing Processes
On the backend, the Odoo Manufacturing app will also help the production bakery standardize recipes with manufacturing orders (MOs), saving time on manual calculations of raw materials used in Excel for stock inventory.
Maison Kayser Cambodia
Company Name: Maison Kayser Cambodia
Location: Cambodia
Industry: Food and Beverage
Apps Implemented: Employees, Purchase, Manufacturing, Discuss, Inventory, Accounting, Point of Sale, Website, Sales, Invoicing
Hosting Type: Odoo Online