Company Name: Majar Jardinería S.L.

Location: San Sebastián de los Reyes, Madrid (Spain)

Industry: Gardening

Company Size: +100

Odoo Users: <30

Hosting: SaaS

Apps: CRM, Sales, Subscriptions, Projects, Accounting, Purchase, Inventory

Majar Jardinería is a company with more than 30 years of experience in the sector, offering comprehensive solutions ranging from design to execution and garden landscaping. To this end, in addition to the company's execution and maintenance services, they also have their own landscaping studio, Arkhe Paisajismo, made up of agricultural engineers, architects, and landscapers.

Throughout its history, Majar Jardinería has been committed to offering the highest quality service, ensuring sustainability and always focusing on customer satisfaction. All this under a clear mission: to see the potential of any outdoor space and turn it into a natural paradise.

As a result, they have become leaders in the sector, with a team committed to sustainability and quality and, above all, with a great passion for nature. All this with a common goal: for customers to obtain the ideal outdoor space, accompanied by a professional who listens to their needs, advises on solutions, and focuses on ensuring that the choice of plants, water savings, functionality, price, and maintenance are optimal.

Even as a leader in the field, not everything can be perfect. Majar Jardinería had its own organizational stumbling block. There was no standard for generating quotes, which meant that each employee followed their own criteria when organizing information.

These organizational problems always have consequences. In this case, there were errors when analyzing data, such as not invoicing work performed, loss of information in communications with customers, difficulties in reading performance, duplication in purchases, and a long list of other issues.

These problems are common in companies without management software appropriate for their activity, which means a loss of both time and money.

In addition to organizational problems, they also faced a lack of digitization. Making the leap to Odoo not only meant an improvement in organization, but also a reduction in paper use, automation of workflows, and a reduction in inefficiencies in day-to-day processes.

For all these reasons, they decided to start looking for management software so they could move away from their traditional management methods. After researching the market, they decided to start with SAP. However, after months of implementation, with the money and effort that this entailed, they did not achieve the desired result, so they had to shut down the project and start again with Odoo.

While it is true that after a failed implementation it is usually more complicated to start a project from scratch, the attitude of Majar Jardinería made the implementation with Odoo as smooth as possible.

By adapting to Odoo's Quickstart implementation methodology, the process went smoothly.

"They showed great interest in making this process work and were fully committed. Their goal was clear: to make everything simple, fast, and straightforward."

At the first meeting, the methodology was presented, all the necessary information was gathered, and planning for the steps to be taken began. At that point, with an Odoo consultant already assigned to the project, the implementation phase began, defining the contacts in a simple and clear manner.

After a general configuration of the users and profiles in Odoo for Majar Jardinería employees, the configuration of modules began, giving priority to those that were most important for the company, in this case, Sales and Accounting.

With two meetings each week, the entire process began, with the necessary configurations and imports being made to transfer the most important information for Majar Jardinería. In addition, these meetings were used to train the company's point of contact, solve problems, and designate the next step.

Once a module is configured, the Go-Live is performed, allowing the company to start working as soon as possible with the tools they need most, thus solving the company's biggest pressure points.

"It should be noted that throughout this process, we received comprehensive support. Any questions or concerns, problem solving, and improvements were always guided by our consultant."

All implementations present challenges. In the case of Majar Jardinería, they were faced with a change in work habits. After years of working in the same way, a change such as that involved in implementing an ERP system was a challenge. However, with the right attitude, time, and visualization of results, they were able to overcome this obstacle.

Thus, with the modules implemented, their initial problems were solved. Now, Majar Jardinería has a system that establishes and assists in the way they work, eliminating duplication and loss of time and information. A direct result of these benefits is being able to offer better service to customers and an improved work environment.

Majar Jardinería highlights task allocation and process establishment as among the most significant changes. With the flaws they had in their daily processes, having a system where all information is centralized streamlines all of the workers' day-to-day procedures.

Thanks to all this, improvements in areas they did not expect, such as purchasing from suppliers, time savings, and cost reductions, Majar Jardinería recommends Odoo as a user-friendly tool thanks to the advantages that are immediately apparent from the very first moments of use.

"Their support system is excellent, with immediate response and a complete understanding of your needs."

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