In the competitive world of logistics, where precision and efficiency make the difference, Rack Perú Logistics found in Odoo the perfect partner to integrate its operations and boost growth. The company, a specialist in warehouse implementation, has optimized key processes and reduced critical times thanks to the flexibility and integration capacity of this platform.
Based in Lima, with a team of 50 to 60 employees, Rack Perú Logistics was founded in 2021 after Mecalux’s exit from the Peruvian market. Víctor Herrera, the current General Manager, led the transition toward a company with 100% Peruvian capital and management, while maintaining Mecalux’s representation in the country. Its core business is the comprehensive implementation of industrial warehouses, offering services that range from engineering, manufacturing, transportation, and assembly, to complementary solutions such as facilities, slabs, and electrical systems.
“Our competitive advantage lies in quality, not only of the product but also of the service. We offer top-grade steel, unique cathodic dip coating finishes in the market, and technical support that guarantees optimal solutions for every client,” highlights Herrera.
Before Odoo: Scattered Processes and Technological Limitations
Before implementing Odoo, Rack Perú Logistics relied on an ERP developed by Mecalux. After becoming independent, they temporarily switched to Excel spreadsheets, managing income, expenses, and profits manually.
They later adopted Holded, a Spanish ERP that offered useful modules like CRM and Accounting, but it fell short in complying with local regulations and, above all, in integrating all areas of the company.
"The lack of integration made us lose valuable time. Each area worked almost independently, and that affected decision-making."
The Piece That Connects Everything
Since then, the company has implemented an ecosystem that connects CRM, Sales, Accounting, Project, Dashboards, Contacts, Calendar, Employees, Payroll, Attendance, and Whatsapp.
"With Odoo, we managed to integrate all areas and optimize processes that used to take us hours. We went from filling out templates and depending on Excel to having real-time information, which allows us to assign tasks better, increase efficiency in sales and operations, and significantly reduce costs."
Total process integration: CRM links directly with Sales, which in turn connects with Project and Accounting, allowing real-time tracking.
Significant time savings: Tasks that once required hours and multiple reviews are now completed in minutes. This has allowed staff to be reassigned to more strategic activities.
Greater responsiveness: The team can now access critical information from anywhere, even on-site, speeding up decision-making and improving competitiveness.
Administrative optimization: Financial reports and key indicators are generated automatically, eliminating errors and accelerating processes.
"Before, requesting a report meant stopping the team, looking for data, and waiting. Today, I can respond to a client in seconds, even from my phone. That gives us a huge advantage over the competition."
What is next for Rack Perú Logistics
The company’s future points toward expansion. They are evaluating new business lines, including services in the construction sector, which will involve expanding the use of Odoo, particularly in modules like Inventory. They also plan to adapt the platform as their strategic objectives evolve.
"Odoo will continue to be an essential part of our operation. Every new project, every new goal, will find support in this tool.”
The experience of Rack Perú Logistics demonstrates how technological integration can transform a business. For companies in the logistics sector, or any industry that requires operational efficiency, Odoo offers the flexibility, scalability, and integration needed to grow and compete in demanding markets.