Company Name: Grafton School S.L.
Location: Yecla (Spain)
Industry: Education
Company Size: <50
Odoo Users: <30
Hosting: SaaS
Apps: CRM, Website, Sign, Calendar and Appointments
Grafton School organizes language courses abroad for young people and adults, with programs such as full academic years, group or individual camps, stays with host families, au pair programs, as well as courses for families or adults looking to improve their level of English, French, German, or Italian, among others.
Grafton has been working in youth and adult education for over 30 years, organizing language courses abroad. In addition, since 2016, they have been part of the Spanish Au Pair Program Association. All of this management has led them to need a tool like Odoo for managing the center.
Grafton School before Odoo
Before starting the journey of working with Odoo, Grafton School still had many processes that were carried out manually. These tasks had the usual impact on companies: repetition of processes, loss of time, and increased errors.
One of the disadvantages of not having an ERP for business management is the loss of efficiency in day-to-day processes. That's where Odoo comes in, with the aim of helping to digitize companies and optimize their processes.
These drawbacks led Grafton School to seek a solution, a system that would allow them to automate and better structure their work. That's how they found Odoo. The program they were working with previously did not provide them with flexibility or adapt to their way of working, so it was time for a change.
Once they began to explore different systems they could work with, they came across two different software programs. Between the two, the choice of Odoo was practically immediate, as they were convinced by Odoo's overall approach as an ERP system.
Having already decided to begin the transition to Odoo, Grafton School was convinced that this system would help them achieve their goals. These included increasing efficiency, projecting a more professional image, and significantly improving the company's performance.
Having a single tool for everything always improves processes, streamlines procedures, and enhances customer service. This conveys greater professionalism and helps the company grow.
An efficient implementation
With the decision made, it was time to begin implementing Odoo. Grafton School found that implementing the software was straightforward, even though the system was completely customized to their needs.
Many factors are always necessary for such a smooth implementation, the most important being involvement in the project. At Grafton School, the entire team was committed from the outset to making the most of the consulting hours.
Recording the sessions was particularly useful, as it allowed them to review all the content afterwards, apply what they had learned, and prepare for the next implementation sessions with specific and well-defined questions.
This is one of the best examples of the correct application of the Quickstart implementation methodology used by Odoo. A phased implementation, focusing on primary needs and improving processes after putting them into practice.
With all this, Grafton School emphasizes that they encountered no problems during implementation. In addition, whenever new requests arose throughout the project, the team was fully involved in finding and applying a solution that made it possible to move forward with the implementation in the most efficient way possible, thus respecting the company's processes and timelines.
This implementation and system change has brought them great benefits. In addition to meeting their main objectives of offering a more professional service, they have managed to automate many of their daily tasks.
This has allowed them to grow as a company without needing to expand their team, saving not only time but also costs. This has been a great advantage in terms of internal efficiency and scalability.
Although they have not yet fully completed the implementation process, they are confident that this tool will enable them to make significant progress as a company, which is already a major victory for both Grafton School and Odoo, helping the customer achieve their goals and improve their efficiency.
With all this in mind, Grafton School would not hesitate to recommend Odoo as management software for businesses. They particularly emphasize recommending it for small businesses, as they highlight the advantage of not having to hire extra staff for tasks that can be saved with software such as Odoo.