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Odoo 17 install error on Ubuntu

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odoo
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odoo
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Thanks to Savya Sachin I've made some progress, I've taken both points on board and adjusted the requirements.txt file for the installed versions. But now I've got further errors.

Error processing line 1 of /usr/lib/python3/dist-packages/distutils-precedence.pth:

Traceback (most recent call last):
File "<frozen site>", line 201, in addpackage
File "<string>", line 1, in <module>
ModuleNotFoundError: No module named '_distutils_hack'

Remainder of file ignored
Traceback (most recent call last):
File "/var/www/accounts/odoo/odoo-bin", line 5, in <module>
import odoo
File "/var/www/accounts/odoo/odoo/__init__.py", line 134, in <module>
from . import modules
File "/var/www/accounts/odoo/odoo/modules/__init__.py", line 8, in <module>
from . import db, graph, loading, migration, module, registry, neutralize
File "/var/www/accounts/odoo/odoo/modules/graph.py", line 11, in <module>
import odoo.tools as tools
File "/var/www/accounts/odoo/odoo/tools/__init__.py", line 15, in <module>
from . import pdf
File "/var/www/accounts/odoo/odoo/tools/pdf.py", line 46, in <module>
from odoo.tools.misc import file_open
File "/var/www/accounts/odoo/odoo/tools/misc.py", line 43, in <module>
from lxml import etree
ModuleNotFoundError: No module named 'lxml'

I've gone through 'requirements.txt' and pointed lxml to the installed version 5.2.2 (this is what is listed on the pip -list as an installed module.

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odoo
-

Thank you again. Olivier pointing out something further, I've now rolled back from python 3.12 to 3.10.4

Still getting so many errors though of missing packages.

Is there something that I've completely missed from my previous install only a week ago? Let me know if you need more information as I'd love to get odoo working in an environment again.

Traceback (most recent call last):
File "/var/www/accounts/odoo/odoo-bin", line 5, in <module>
import odoo
File "/var/www/accounts/odoo/odoo/__init__.py", line 134, in <module>
from . import modules
File "/var/www/accounts/odoo/odoo/modules/__init__.py", line 8, in <module>
from . import db, graph, loading, migration, module, registry, neutralize
File "/var/www/accounts/odoo/odoo/modules/graph.py", line 11, in <module>
import odoo.tools as tools
File "/var/www/accounts/odoo/odoo/tools/__init__.py", line 15, in <module>
from . import pdf
File "/var/www/accounts/odoo/odoo/tools/pdf.py", line 10, in <module>
from PIL import Image, PdfImagePlugin
File "/usr/lib/python3/dist-packages/PIL/Image.py", line 84, in <module>
from . import _imaging as core
ImportError: cannot import name '_imaging' from 'PIL' (/usr/lib/python3/dist-packages/PIL/__init__.py)

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odoo
-

In your odoo folder find the requirements.txt file and check for the packages lxml, pillow and any package names which are shown as not installed in the log. install the exact versions as mentioned in the txt file
Pillow==9.0.1
lxml==4.8.0

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odoo
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odoo
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6 Answers
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odoo
Best Answer

Hi there. Odoo 17 is officially not compatible with versions higher than pyhon 3.10.

It's working though with python 3.11 (i tested it on a local vm).


I tried with python 3.12 but haven't got it to work yet. When I have time I will look further

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odoo
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Wrong odoo 17 compatible both for 3.10 and 3.11 and i guess 3.12 but i haven't tried. but 3.10 and 3.11 i already tried

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odoo
Best Answer

I am also experiencing the same. After updating to 24.04 and a later version of Python. Wish to know if there's a fix to this.

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odoo
Best Answer

Hello Daniel,

I've faced the same problem while installing odoo in 24 lts

this will show an error for versions of python above 3.10 you can solve this by manually downloading wheel and other libraries which are been presented in requirements.txt or else can do by creating one separate virtual environment of python 3.10 and using the versions of requirements.txt according to python 3.10 and thus you can solve your problem. 

if you still get the error after manually downloading wheel and other libraries, if still dont get the error solved ping here again with the photo of error.

Thanks

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odoo
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This is the current error I'm getting from the logs:
File "/odoo/odoo-server/odoo/addons/base/models/assetsbundle.py", line 21, in <module>
import sass as libsass
File "/usr/local/lib/python3.12/dist-packages/sass.py", line 721, in <module>
class SassMap(collections.Mapping):
^^^^^^^^^^^^^^^^^^^
AttributeError: module 'collections' has no attribute 'Mapping'

Installing wheel manually gives the response of "Requirement already satisfied"
`Requirement already satisfied: setuptools in /usr/local/lib/python3.12/dist-packages (75.8.0)
Requirement already satisfied: wheel in /usr/lib/python3/dist-packages (0.42.0)`

Is there a possibility that my packages might be above the specified version types causing Odoo to break?

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odoo
-

It seems
You're creating the virtual environment of python 3.12 which is a broken env for odoo systems you should try using 3.10 or try doing this :- checkout the requirements.txt(which is inside the server/version named folder in which you have gotten the pull of the server) :- there you will probably see the requirements.txt file in that try downloading every library it says by using this command :"pip install library_name and before this try to check out this youll get this kind of error:"ModuleNotFoundError: No module named 'lxml'" you need to install the library which is putted in the name of the lxml there maybe and still you get any error you can do this again upvote and i will get an email of your response thus i can answer again after i get notified.
thanks daniel.

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odoo
Best Answer

I also facing error installing odoo 17 on ubuntu 24, when installing pythoon requirement.txt

so is it not compatible with ubuntu 24 ? 

does odoo have official documentation which version ubuntu,python that compatible ?


Installing build dependencies ... done

  Getting requirements to build wheel ... error

  error: subprocess-exited-with-error


  × Getting requirements to build wheel did not run successfully.

  │ exit code: 1

  ╰─> [10 lines of output]

      ##### setup-python-3.12.3-linux-x86_64: ================================================

      ##### setup-python-3.12.3-linux-x86_64: Attempting build of _rl_accel

      ##### setup-python-3.12.3-linux-x86_64: extensions from 'src/rl_addons/rl_accel'

      ##### setup-python-3.12.3-linux-x86_64: ================================================

      ##### setup-python-3.12.3-linux-x86_64: ===================================================

      ##### setup-python-3.12.3-linux-x86_64: Attempting build of _renderPM

      ##### setup-python-3.12.3-linux-x86_64: extensions from 'src/rl_addons/renderPM'

      ##### setup-python-3.12.3-linux-x86_64: ===================================================

      ##### setup-python-3.12.3-linux-x86_64: will use package libart 2.3.21

      !!!!! cannot find ft2build.h

      [end of output]


  note: This error originates from a subprocess, and is likely not a problem with pip.

error: subprocess-exited-with-error


× Getting requirements to build wheel did not run successfully.

│ exit code: 1

╰─> See above for output.


note: This error originates from a subprocess, and is likely not a problem with pip.


Regards,


Hendra

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odoo
Best Answer

In the end I gave up trying to get Ubuntu 24 and Odoo 17 to work. It seems there's so many missing dependencies. It got to a point where documentation I as putting together was just becoming unusable. 

So for now, I've wiped my server and gone back to Ubuntu 22, Python 3.10 and Odoo 17. The only issues I have now are getting odoo to work through HTTPS.

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odoo
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Hi,

Try the following steps,

  • sudo apt update
  • sudo apt upgrade
  • sudo apt install git python3-pip build-essential wget python3-dev python3-venv libxml2-dev libxslt1-dev zlib1g-dev libsasl2-dev libldap2-dev libjpeg-dev libpq-dev
  • pip install --upgrade pip
  • pip install setuptools wheel
  • pip install lxml==4.9.1
  • pip install lxml[html_clean]
  • pip install --upgrade setuptools


If you continue facing issues, you might need to specify the exact versions of lxml and other dependencies in your requirements.txt file to ensure compatibility.


Thanks



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