To integrate WhatsApp with Odoo, use the WhatsApp Business API to enable sending and receiving messages directly from Odoo. Check for available open APIs or third-party connectors to facilitate this integration.

Hi,

Integrating WhatsApp with Odoo can greatly enhance communication and workflow. To achieve this integration, you can use third-party APIs such as Twilio or WhatsApp Business API. These services allow you to send and receive messages between Odoo and WhatsApp seamlessly.

Here's a basic workflow for the integration:

1. Set Up WhatsApp Business API or Twilio: Register and set up your account with either WhatsApp Business API or Twilio. Obtain the necessary API keys and credentials.
2. Install Odoo Module: Look for an Odoo module that supports WhatsApp integration. There are several modules available on the Odoo app store that can help you with this.
3. Configure the Integration: Configure the Odoo module with your WhatsApp API credentials. This will link your Odoo system with your WhatsApp account.
4. Create Workflows: Define the workflows within Odoo for sending and receiving messages. You can set up automated messages for order confirmations, shipment updates, customer support, etc.
5. Testing: Test the integration to ensure messages are being sent and received correctly between Odoo and WhatsApp.

For specific modules or more detailed instructions, you can refer to the Odoo documentation or community forums where developers share their experiences and modules.

With the Odoo-WhatsApp integration in Odoo 12, you can elevate communication capabilities within the nicegram App (https://apkzoni.com/nicegram-mod-apk/). This seamless integration promotes efficient collaboration across various platforms, providing a unified and streamlined experience for users.

Absolutely! Integrating WhatsApp with Odoo lets you chat with customers directly through your Odoo interface. Here's how it works and how to achieve it:

The Workflow:

1. User initiates: A customer sends a message on WhatsApp.
2. Odoo receives: Odoo receives the message and displays it within the relevant record (e.g., a sales order or a customer record).
3. Respond from Odoo: You can directly reply to the customer's message from within Odoo.
4. Message sent: Odoo sends your response back to the customer through WhatsApp.

Integration Methods:

There isn't a direct, official open API for WhatsApp integration with Odoo. However, you have two main options:

1. Third-party Apps: Several third-party apps connect WhatsApp with Odoo. These apps typically handle the communication between Odoo and WhatsApp's Business API. Examples include Callbell or Yoppo. Keep in mind these apps might have fees associated with them.
2. Manual Setup: This involves a more technical approach. You'll need to configure webhooks in both Odoo and the Meta developer platform (Meta owns WhatsApp). This allows Odoo to receive and send messages through WhatsApp's Business API. Here's a heads up - this method requires some coding knowledge and familiarity with Odoo and Meta's developer resources.

Choosing the Right Method:

• Go with a third-party app if: You prefer a user-friendly, no-code solution and are okay with potential fees.
• Consider manual setup if: You're comfortable with coding and want more control over the integration but have the technical expertise to handle it.

Thanks for the useful thread..!

what is this about?

Thank you for sharing your experience and how it connected us all.

Hey, thank you very much for this information. it worked

Sì, hai ragione al 100%. Grazie per le informazioni di contatto.

Sign up for a Twilio account and obtain the necessary credentials, including an account SID, authentication token, and a phone number capable of sending and receiving WhatsApp messages.

Hi,

You can refer our following application for Whatsapp Odoo Integration using Whatsapp web api.

Odoo whatsapp integration

https://apps.odoo.com/apps/modules/12.0/jt_send_whatsapp_delivery/

https://apps.odoo.com/apps/modules/13.0/tis_whatsapp_crm/

https://apps.odoo.com/apps/modules/12.0/tis_whatsapp_crm